Looking for an Account Manager to work for a growing marketing agency

終了済み 投稿 4年前 着払い
終了済み

NOI Digital's Mission Is Simple: “Use the power of the internet to touch, help, and inspire billions.”

We not only guarantee the best results for our clients, but we also prioritize building a

one-of-a-kind working experience for our team. We are 100% remote, and we

encourage our employees to work from anywhere in the world.

We believe that our company is most productive when our employees are fulfilled,

challenged, and working to achieve both their personal and professional goals,

instead of putting one on hold for the sake of the other.

Our #1 Core Value: Be Responsible

Not as in, “be responsible adults”...because we most certainly are not. But as in, Take

Responsibility. For yourself, for your clients, for the wins, and especially for the

failures. We own mistakes and use them as an opportunity to get better. The only

two words you will never hear at this company are “fault” and “blame.” If this mindset

does not resonate with you, please do not bother applying.

Job Description:

Account Managers are the liaisons between the agency and its clients. They are the

primary point of contact -- handling all day-to-day client interactions, as well as

managing the projects needed to foster client success. They work directly with the

sales, fulfillment, and leadership teams to make sure that clients receive exceptional

results and impeccable service.

An Account Manager is simultaneously an agency representative, project manager,

and coach. As a result, they need strong organizational, time-management, and

interpersonal skills. They must be prepared for a fast-paced environment, and be

comfortable making decisions without direct supervision. They are committed to

providing high-quality service above all else.

What This Job Entails:

● Managing a book of clients, serving as their sole point of contact via email, call

and text

● Maintaining and developing client relationships based upon mutual respect,

high-quality service, expectation setting, and coaching

● Using the company core values to guide independent decisions about client

accounts

● Continually innovating new methods to improve client experience and

retention

● Managing the entire client life-cycle, including launch calls, check-ins, billing,

and offboarding calls

● Upselling clients on relevant products

● Collecting client feedback and passing it along to the team to drive constant

improvement

● Full-time position: between 35-45 hours a week depending on tasks

● Start Date: March 21, 2020

How To Apply:

You can view the complete job description in the pdf attachment.

If you are interested in this position, please fill out an application at the following link

no later than March 20th:

[login to view URL]

Our team will review your application and get back to you shortly. We look forward to

hearing from you!

カスタマサポート カスタマーサービス Customer Retention プロジェクト管理 コミュニケーション

プロジェクトID: #24406320

プロジェクトについて

16個の提案 リモートプロジェクト アクティブ 3年前

16 人のフリーランサーが、平均$6/時間で、この仕事に入札しています。

Workoholicmaria

social media and digital manager with 5 years experience in tourism industry in European market. i know how to organize customers' needs, being patient to solve problems and willing to bring on the table new ideas to m もっと

$5 USD / 時間
(0件のレビュー)
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Nanko

Hello, I see that you are looking for an account manager who does not recognize failure. And that is great because Instead of accepting it we can learn from it. The link from the description is not loading. So if you もっと

$11 USD / 時間
(レビュー1件)
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Akku51

Hey this is Akshay, I have read your bid carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional Service as a Freelanc もっと

$2 USD / 時間
(0件のレビュー)
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JAIDEEP2612

I am A well known data entry operator .............. I hope I can do your work easily.....Sir I can do ur work properly and with in the time limit.......

$6 USD / 時間
(0件のレビュー)
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Racktech007

Hello sir, I am currently a marketing manager and with a strong financial and accounting background. I can professional handle details of your project. Contact to discuss more on it

$5 USD / 時間
(0件のレビュー)
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Spartakos2k

I have experience with customer service for more than 5 years on my own projects and on server hosting companies. Experience with Zoom, Slack, Teamviewer, Anydesk aswell. I am a honest and open person ready to work wit もっと

$8 USD / 時間
(0件のレビュー)
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Usmanchm

I already have this type of works. International sale purchase, online marketing, account work on different accounting software.

$5 USD / 時間
(0件のレビュー)
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mrrohman

I would like to work for this project. As I m preety much good in data handling and management

$5 USD / 時間
(0件のレビュー)
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Quazi123

hay i m sadik from india.. i would like to take this responsibility to proof myself at this platform. from a long period i was looking that kind of job. i would feel very happy to take this challenge. if you look r もっと

$5 USD / 時間
(0件のレビュー)
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ranawaqasahmad

work quality will be upto the mark. Because i have chain of BPO call centers doing work here in Pakistan. i have 30 efficient and experienced employees

$5 USD / 時間
(0件のレビュー)
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jeetendrajain

Hi I have filled the application for the assignment. Kindly check and revert at the earliest. Contact 8500625236 Thanks.

$5 USD / 時間
(0件のレビュー)
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Eudoalah

I am diligent and also very hardworking so you can be rest assured that once you pick me i will get the job done

$5 USD / 時間
(0件のレビュー)
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amitranavat111

Hi I am Amit and I am ready to work with you your terms and conditions I really want this job because I can't able to walk next couple of months because of accident so I hope you can select me possibl Relevant Skills もっと

$6 USD / 時間
(0件のレビュー)
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