Need inbound call centre - Asterisk server set up - CUSTOM

終了済み 投稿 1年前 着払い
終了済み 着払い

Need a inbound call centre. You need to set up asterisk server for below features, but then another coder I work with will create a custom panel, and need to integrate both together. So it is a joint project. You will need to create API to integrate with custom panel.

Ability to transfer calls to a closer

Ability to create agents, 2 types of accounts, closer/opener

Ability to add scripts, script will show according to Campaign/Agent type. Example, Car Campaign, show Opener script to Opener agent for Car campaign.

Ability to have custom hold music, customise it per campaign or have a default one for all. Agent Alert sound for inbound calls.

Ability to have a queue, many people call, all agents busy, play hold music and custom speech, saying 'You are now number 4 in the queue'. Also Rules for agents, so, best opener, can set to prioritise calls to him/her.

Ability to automatically record all calls.

Real-time campaign display screens, ability to see which agents are busy, and real time daily stats.

Ability to set user levels and permissions for certain features and campaigns.

Ability for managers to listen-in on agent conversations.

Ability for managers to enter conversations with agents and customers.

Ability for managers to change the selected queues for an agent.

Ability for agents to select a Pause Code when they are not active.

Ability for agents to view the statuses of other agents on the system.

Ability to change phone number easily from multiple providers.

Ability to capture any DTMF during the call, will show on agent Panel for the call.

アスタリスクPBX VoIP PHP Linux Android

プロジェクトID: #34551051

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35個の提案 リモートプロジェクト アクティブ 1年前

35人のフリーランサーが、平均£670 で、この仕事に入札しています。

Julian29

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£1000 GBP 10日以内
(118件のレビュー)
8.0
letshappy

hello, i read all points and custom work is required there, i am ready to start work on your project thanks

£700 GBP 12日以内
(199件のレビュー)
7.4
kdsighappsol

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£500 GBP 30日以内
(44件のレビュー)
7.3
abusayed2004

I can do it, I have 12 years of Linux and VoIP experience, and I am Digium certified; I am sure I can do it; thanks

£4500 GBP 30日以内
(84件のレビュー)
6.6
ITServices24y7

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£500 GBP 20日以内
(15件のレビュー)
6.4
mula9211

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£1500 GBP 30日以内
(54件のレビュー)
6.1
NEHABHAT92

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£500 GBP 7日以内
(45件のレビュー)
5.6
Spikyfox

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£500 GBP 7日以内
(14件のレビュー)
5.1
munirhayat

I have 10 years of experience in asterisk, freepbx, 3CX, Issabel, Vitalpbx, Vicidial, Bicom, Goauto dial, Elastix, Incredible pbx, fusionpbx, freeswitch, A2billing, ASTPP, Kamailio and voip solutions and security もっと

£400 GBP 5日以内
(27件のレビュー)
5.2
kushalghimire2

Hello i have good exposure with asterisks and have very good command over it . i can help you setup inbound system and enable all described in the modules please message me thanks hoping to hear from you

£500 GBP 1日以内
(29件のレビュー)
4.5
kdsgroup24

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£320 GBP 8日以内
(4件のレビュー)
4.2
vinod00k

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£250 GBP 7日以内
(13件のレビュー)
4.9
ayesharifatmed

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(11件のレビュー)
3.8
acafrel

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£500 GBP 7日以内
(2件のレビュー)
3.1
braincenter

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(8件のレビュー)
4.2
designertechpand

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£333 GBP 7日以内
(5件のレビュー)
2.7
CsHamzaabbasi

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£250 GBP 7日以内
(レビュー1件)
1.9
besstoption

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£500 GBP 3日以内
(2件のレビュー)
1.4
seremetmihai1113

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£550 GBP 10日以内
(0件のレビュー)
0.0
raffi2002

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£700 GBP 2日以内
(0件のレビュー)
0.0