I have 9 years of experience as IT technician, hardware and software troubleshooting. I am very good at windows operating system installation and software installation including local network setup such as WAN,WLAN, TCPIP, routers, switches,network configuration.
I am comfortable operating on a wide range of platform and environment, implementation and technical diagnostic. I have an excellent understanding of the entire infrastructure design process including specification, part and compatibility and quality assurance. I can deliver a good quality of service and process. I have a proper training Provide clear inbound communication through telephone technical support and provide customer service
Solutions to user pertaining to PC technical problems, Hardware troubleshooting and replacement of Parts of Dell, HP, Asus and Acer, Computers, Desktop, Laptops, Installation of Driver Software and Windows applications,software, remote access,
.Operating system Winxp, Vista ,Win7.
I look forward to working with you on the IT desktop support project.