Cold Calling: Software Sales

Please see the attached company profile for your reference and evaluation. All information that you need to know from us are all there including the hourly rate per agent. You can also evaluate the quality of our agents by listening to the sample recordings attached in the profile. More recordings are available upon request. Thanks

Hi, I have over 8 years experience in Customer Service and Telemarketing campaigns. This includes Appointment setting, Lead Generation, Email and Chat Support to both Inbound and Outbound calls. Solid background of various projects from Financial, IT and Commercial services. I have been a Senior Account Manager from one of the major contact centers here. I would like to share my skills and impart my knowledge for the success of this project. Looking forward to discuss relevant matters through an interview at your most convenient time. I have attached a sample call recording for you to assess my english proficiency. Hope this helps you to decide in this process and give me an opportunity to work together. Regards, Andy

Hi, Please check you PMB for more details about my Bid and Experience. Regards

I am based in UK. - Senior call handler with over 12 years of work experience with a polite and confident manner - Long track record in delivering excellent customer service and exceeding sales targets in fast paced customer focused environments with high volume of call handling per shift in both B2C and B2B. - Excellent communicator with interpersonal skills, experienced both over the phone and face to face - Innate customer care and high commercial awareness enhanced throughout career with on-job training and personal development research. - Business Management and sales/customer service teams training and supervision experience - Computer savvy and advanced internet user. Strong keyboard skills. Literate, numerate. - Flexible and easily adaptable to new situations. Quick learner with a positive can-do attitude. - Ability to multitask and to remain calm under pressure. Problem <b><i>Removed by Freelancer.com Admin for breaching our Terms and Conditions</i></b> with analytical skills. - Confident Customer oriented professional with active listening skills, understanding and able to adapt dependent on situation/customer ( i.e. customer care and sales techniques, deal with sensitive situations or difficult customers, warm and clear manner, assertive, persuasive, rapport builder) - Hard worker able to undergo duties both supervised/unsupervised - Self-starter, initiative taker, entrepreneur minded - Resilient character