I'm looking for assistance helping make changes to our Cisco UC520 auto attendant.
We are looking to implement a simple... "Hello, press 1 for... press 2 for... etc"
The recording (Prompt) is on the system and works. However, when you press a key, nothing happens. Also, once the message has played, you get a standard Cisco message too! "Welcome to the Auto Attendant etc.." Not sure why.
I'm virtually there but would like some help. Very quick job for someone in the know.
Hi! Do you have a console cable to connect on device? Do you know if a lot of people connected on this device last times? If you prefer, send me a whatsapp message 5511998904110 Thanks!