Hello, my name is Nikita.
I'm 25 years old.
I have been customer support agent for 2 years. So I have a great experience at inbound and outbound calls. I have Fluent English and my typing speed is more than 200 cpm. I also had an experience to be an outsourcing virtual assistant. I have been working in such project for 14 month. I answered calls, emails and chat.
Also i have been a team leader of a customer support department in a previous job for 1,5 years. There were 11 employees in submission.
My computer skills are advanced. (Zendesk, CRM, Wordpress, MS Office package, Skype, internet, google doc.)
I'm looking forward for your response. If you are interested in my application, please, feel free to contact me on skype: moveup.5