Hi
I am here to offer my service for this Project. I have around 9.5 years Proven track of Technical Support both in Virtual /On-site Domain. Technical Support involves.
1)-Online Support i.e. via Phone Calls, Email correspondence, via SKYPE, Team Viewer session, Mikigo Session
2)-Managing Online Change Request queries and new requirements arose from different clients.
3)-Fill online Reservations/ Feedback/Job Application/Survey Forms.
4)-Configuration Setup of different web based Applications.
5)-Configuration of Chart of Accounts (COA) in different Accounting Software’s.
6)-Maintain Book Keeping.
7)-Preparation of Employee Payroll.
8)-Data entry in different Excel Template and Perform Import & Export in different software
9)-Setting up Email accounts on different groups, blogs & making posts, adding images to post, categorizing, formatting and tagging.
10)-Prepare Time line in Ms Project / Ms Excel about newly initiated client's requirements.
11)-Provide Technical support to client side regarding ERP/Web based software configuration & Controls.
12)-Prepare Meeting of Minutes (MOM) of different Conference Call meeting / Regular Meeting.
13)-Perform Software Testing / Regression Testing of newly Release of software.
14)- Creation of PO and PO Receiving through Inventory System
15)- Creation of Invoices, Payment Vouchers, Receipt Vouchers through Accounting System.
Looking forward to hearing a positive response from your side.
Regards.
Waleed
SkypeID :- medix001