Over 4 years of customer service and office support experience providing assistance to create and translate a variety of documents; troubleshoot account issues and assist customers with filing applications, to name a few of my previous duties.
I am a certified Microsoft Office Specialist, capable of creating reports in Excel books and spreadsheets with the integration of graphs, tables and formulas. Proficient in Google Docs and familiar with most new and upcoming systems, including - but not limited to - transcription software and the Freshdesk platform.
I am a quick learner, self-starter, maintain a friendly and professional demeanor, and can take on several tasks at once. With a creative approach, solid professional knowledge and passion for customer service excellence, I am eager to add my contribution to any team.