We respond your business challenges
Onyx Communications, headquartered in Islamabad Pakistan offers variety of integrated services that promise to take care of your non core business processes. ONYX integrated services include Voice-based Business Process Outsourcing and Document Process Outsourcing (DPO). ONYX services help you respond your business challenges. Your business Challenges may be:
Less or no focus to your core business
You realize that your time has been invested more on in-house contact center, marketing research or survey, HR Administration, Order processing, Invoicing, Statement Generation and document-intensive business operations. Thus, you can lose control on your core business. Let ONYX integrated service models focus on your non-core business functions and enable you run your business strategically.
Decreased response-time to market needs
Speed-to-market is everything for you. You have multiple orders to meet your customers’ need and at the same time you have to maintain your relations with your suppliers and partners. ONYX understands that without integrated supply chain, it is hard to launch the product on time, be responsive to your customers and maintain a long-term relationship with your customers, suppliers and partners. Let ONYX optimizes your customer contact needs and document-intensive process for you.
Increased customer/market focus
Getting closer to your customer simply means more sales and higher profits for you. ONYX voice-based BPO, equipped with the latest technologies, provides quality services to help you attain your corporate goals.
In DPO, ONYX enables you to present customer-facing documents to your customers. ONYX designs your invoices, purchase orders and other statements in your way-the look and feel, formatting, bar-coding, logos, calculations and many more. Pleasing customer-facing documents will not only enhance your company image but it brings operational excellence in your Marketing and Finance departments.
Need to Stay Competitive-The Survival
The world has changed dramatically in recent years, and organizations in the public and private sector are confronted with an environment not seen before. New strategies, structures, and operating practices are required to manage change and corporate sustainability. Your company now needs to make faster and more informed decisions. With the help of ONYX’s integrated services, turn your cost of operations into cost of production. ONYX helps you focus more on product development and stay competitive.