Customer service support

Dear potential client I understand that you are looking for a Customer Service Representative to answer customers request for support and forward the information to your company and that this should be done within 15 mins. I am the most suitable person for this job because I am hard working, committed and dedicate to any task given me and will do my job 100% to your satisfaction. Plus I have over five years experience in the area of customer service. If chosen I would like a milestone release before accepting. Looking forward to your speedy reply. Best Regards Heba Thomas

Hi, I am an experienced office worker with Call Center, Data Entry, Web Research and Product Uploading experience, as well as maintain confidentiality in sensitive matters and display excellent judgment. I have the ability to anticipate employer's needs, may from time to time act as proxy for the executive and giving executive opinions, dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task easily. Please discus with me before award me your project. Also please discuss with me before award me your project. Your work will be in safe hands, as once I take the responsibility, it will be completed within the given time period. Waiting for your response to start your task. Thanking You. Regards Amir Kumar Nayak

Hello, I have understood your requirements and can assure you the best of quality. I am currently providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Here are the links to the current voice/chat & email process I handle. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin

Hello, I am very much interested to move ahead with this project. With a strong experience of 3+ years working with Customer Support & Virtual Assistant,I have managed to build a broad skill set in this kind of position.I have worked for an eyeglass selling company & a female jeans selling company that delivers products at retailer prices & as a third party seller on ebay & amazon & sells directly from their sites. I have worked for customer service, order management, inventory auditing, helpdesk, client following, stores management & almost all operational part Here are my skills - Phone support - Phone customer assistance - Email sales - Email support - Ecommerce order processing - Handling unique situations - Problem solving - CRM use - Improving processes to make more efficient - Updating/Editing standard operating procedures - Gmail - Wordpress - Time management almost all work i have done in my past assignments. Handled live chat / phone support for client / prospect conversation related to orders. CRM / Email news letter to inform clients Order processing from direct sites or via paypal or moneybookers. Calling clients/vendors for stock management Order auditing/processing, making sales calls & calls to market vendors for getting stock updated I certainly believe that I am competent enough to meet challenging task and I have the necessary skills and abilities for this job. Looking forward for your thoughts & I can start today. Thanks Gary

I'm from the Philippines so I can definitely work during MY business hours. I'm confident my extensive experience and excellence in SEO work, and personal assistant experiences make me your perfect candidate. I have been trained as a customer support agent for an SEO company. I have also been a live chat and call customer support personnel for an online pharmacy. I have also been able to serve as a live chat agent for an australian company that had affiliations with a law firm and was used as their online client support personnel. I have also had the great opportunity of working for a well-know publicist, Editor-in-Chief of a former social media book publishing community, and book author who was based in New York and had the following tasks: oData entry on Excel for book information oEmail correspondence to authors and public speakers oWriting blog interview introductions and uploading them to a website oProofreading interview documents oFinding and preparing author images to be used for interview profiles oE-book reading and research oPitching relevant queries for publicity purposes oMaintaining social media accounts oAnswering personal emails I can work for 40 hours per week as I intend to work full-time for this potential employment opportunity. I am available on skype for an interview and my handle there is gamesandgadgetz.

Hello my name is Moussaoui and I’m interested in cooperating with your company. I’ve gathered a lot of experience in similar projects and can combine these into your project. If you are interested in working with me feel free to message me!

Hello Dedicated team of Support level 1 level 2 Level 3 Will be provided ticket will be replied on time before We would be glad to work with you on this project . You can expected dedicated and reliable team as we do manage various company support from System admin to Server support etc. Would be glad to work with you Thank you Cromasolutions

Hi, I have over 10 years experience in Customer Service. I have been doing presales and after sales phone support, Email support, live Chat Support and other customer service processes. I have been handling incoming calls and emails and live chat support for a UK based company and can assure you quality work. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project and ready to start immediately. Thanks Lux

Hello, I am great as a customer support/virtual assistant with my dedication to getting customers all the answers they are looking for as quickly as possible. I can provide phone and chat support. I am very flexible with my hours and availability and I would enjoy taking care of your customers. Let me know if my bid is over priced and we can discuss this. Thanks, Jordan Geer

Dear Hiring Manager, I was excited to read about this opening as I have the qualifications you are seeking. I have several years of experience in a wide variety of fields including Personal Assistant, Administrator, Customer Services, sales and marketing, Banking and Finance. In addition to my extensive office experience, I have excellent communication skills and I am very fluent in both French and English. I always maintain a mature, gracious and professional manner when communicating with people, even when difficulties arise. My broad experience and range of skills make me a superior candidate for this position. I look forward to hearing from you as soon as possible to arrange time for an interview. SKILLS •Consistent ability to meet deadlines and prioritise whilst maintaining consistently high standards. •Proactive and tenacious approach to projects and challenges. •Excellent written French and English, with experience in copy writing and Standard Operating Procedures. •Computer literate, keen to embrace new technology. •High personal integrity and able to relate to and create trust in all. •Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance. •Highly organised and detailed orientated; knack for understanding procedures and logistics. •Strong skills in time management, prioritizing task and meeting datelines. •Ability to work on own initiative without supervision

Hello, I believe I'd be perfect for this position since I meet all your requirements. My English is flawless and I have excellent communication, writing and typing skills. I'm available at almost any hour, I can multitask and organize my work efficiently in order to meet deadlines. I'm also a very fast learner and an autodidact and I have a positive, bubbly personality. I have customer service experience, answering tickets, emails, processing orders and refunds, and attending customers on live chat. I have worked with platforms such as Zendesk and Alivechat. I have basic HTML, CSS and PHP knowledge and I'm also good with wordpress and general web design (I'm currently building my very own website). I have a broadband Internet connection and perfectly understand online communication tools (email, skype, facebook, wordpress, twitter, etc.). Please take a look at my profile where you will see five stars reviews from previous employers. This is the best way I can prove that I'm responsible, hard working and I always aim for excellence in everything I do. Please consider my application, I honestly believe I'd be perfect for this job. Thank you and have a wonderful day!

I can work for your as customer support agent but to be honest it is not possible to work 24*7 for one person so i can work for you on any one ship. i am looking forward to work with you and ready to provide great customer support with higher customer satisfaction rate.

Greetings ! We have gone through the requirements. We have in-house team of 50 professional Call center executives and 4 Team leaders and one Floor manager , We have been catering 4.5 L Utility consumers 24x7 since 9 months , all are very well versed with this kind of project. We can finish the job in stipulated time frame. In case if you have any queries let us know and we would be more than happy to revert back to you with best possible reply. Regards Actsindia

Dear theway007, My name is Marie-Luce Chang-Ko, and I would like to submit my application as email customer support and live chat agent. I have ten years experience in the BPO sector and have worked on numerous inbound and outbound projects for the US, UK and AUS market as well as the French market. In terms of relevant experience, I have worked on inbound chat support projects which involved assisting customers with general questions about the products, shipping questions and order status. I also have experience handling emails be it via email clients or an email ticketing system. I am bilingual; I speak and write fluently French and English. I am available Monday to Friday 3am to 3 pm EST time Zone. I can begin immediately. On the technical side, I have high-speed dsl, Microsoft Office Pro and Windows 7. Internet-wise I have Internet Explorer, Google Chrome and Firefox. Please feel free to contact me for an interview if have further questions; I shall be at your utmost disposal. Thank you for taking the time to read my message and I also invite you to have a look at my resume, portfolio and reviews. I look forward to hearing from you soon, Yours Faithfully, Marie

A proposal has not yet been provided

The lists of tasks as stated on the Project Description is what i do currently. I currently own an manage my own blogsite and several other sites via support. Platforms being used are LivePerson, Forums and WHMCS.

Hi, I've worked previously for Melbourne IT which an Australian Internet company. Its primary business is domain name registration in most of the major national and global top-level domains. Melbourne IT also offers Website and Email Hosting, SSL certificates, SEO, etc. I worked for them as a CSR, TSR Level 1, Sales Verifier (listen to sales calls to verify if they are valid and recommend call backs and cancellation of orders if the sale is invalid) and as a QA Analyst (monitor agent calls and grade them according to company policies and standards). I worked for this company for 1 year and 5 months. I'm a reliable, fast learner, attentive, organized, self-motivated and hard working freelancer. I have the ability to work under pressure with minimum supervision. I also worked for Comcast website as a chat support/email support representative for more than 2 years. I supported all billing related concerns, technical support (cable box and internet modem, remote control ,etc) and sales. I also worked for Bioware/EA Games specifically for "Start Wars: The Old Republic" game as a CSR/TSR. The support I offered was specifically through in-game chat and email. Regards, Erasmo B Vento Jr

Dear Sir/Ma'am, I have overall experience of 9 years and out of it 4 years of experience in Customer Service for Banking and Mutual Fund Industry. My role was to resolve USA Banking Customer's issues on phone. Also my past assignments given me opportunity to work in many areas like account maintenance, Email answering, closing of service requests(ticket) with proper resolution and preparing few financial reports using MS office. Worked as an Assistant Team Leader for Mutual Fund Customer Service(Email and Voice) and as a Verifier for an International Banking operations. Experience on many applications including Finacle, Cytrix, FCRM, CRM, SWIFT,AMLOCK and TALISMA(email). So I am confident enough to learn and work on any application quickly. My best skill is to provide best resolution, in other words it's problem solving skill. I am good at applying logic whenever it's required. I am holding a laptop with 3G broadband connection(speed 7.2mbps) and Skype installed. I have knowledge of conference on Skype or on any other application. Thank you so much and have a wonderful day. Prasad S. Customer Service Officer.

Hello, I am very interested and completed this task for you. I have extensive experience with emailing, excel, faxing, scanning all clerical skills. I pay attention to details in and complete task in a timely manner. If you have any question and concerns I will be available anytime. Please feel free to contact me if you have any questions. Thank You.