Call Center agents working from home!

We are looking for call center agents, German citizens, living in Germany, freelancers willing to work from home. Consequently, if you are… - Enthusiastic, sociable and communicative; - Honest, open minded, positive, and reliable; - A good team player and a friend of computers; - A quick learner, looking for new professional challenges; - Available to work from home as a freelancer; And if you have… - A landline telephone connection and a PC with Internet access, you meet our requirements! - German nationality and native German writing and speaking skills; - Excellent English writing and speaking skills; - A professional manner and a dedication to provide excellent customer services; - Excellent computer and internet skills; - A pleasant tone of voice - Friendly and professional telephone behavior Then … we are looking forward to hear from you! What will be your main responsibilities? As a Call Center Agent you will be in charge of… - Handling incoming calls for clinical research studies; - Resolving effectively and timely the incoming incidents to build customer satisfaction and loyalty; - Striving for one-call resolution of customer issues