Zappos Operational Model and Value delivered

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プロジェクト情報

Describe the operational model for Zappos. Consider the social, environmental, and economic value drivers. In what specific ways, if any, does the company’s operational model help create shared value? How is the value distributed throughout the chain? What evidence exists that the model and its primary systems are extensible? Scalable? Sustainable? Similarly, what evidence exists that they are not?

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